ZALORA offers free and easy exchanges and refunds/returns – no questions asked!


You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return request for all returned items. Return pickup submission will be charged separately for each submission. Due to the drop off package size limit, please take note of the packaging size limitation below.

Click here to learn how.


Ensure your item is not in the Non-Exchangeable & Non-Refundable Items and Brand by clicking here.





7-11 RETURN POINTS: HERE. 

Circle K return points: HERE.

Alfred Locker return points: HERE.