ZALORA offers free and easy exchanges and refunds/returns – no questions asked!


You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return request for all returned items. 

Click here to learn how.


Ensure your item is not in the Non-Exchangeable & Non-Refundable Items and Brand by clicking here.





7-11 RETURN POINTS: HERE. 

Circle K return points: HERE.

Alfred Locker return points: HERE.