Important Reminder: For customers who have activated the feature Preferred Shipping Address via SFHK's app, the parcel will be delivered based on the shipping address set on SFHK's app instead. Customers who have enabled this feature on SFHK's app are advised to cross-check SFHK's app before placing orders with ZALORA. 



Notice of Remote Pick Up Surcharge

From 17 March 2025, a Remote Pick Up Surcharge will be charged for pick up at SF Service Partner Point or SF Locker in designated areas in Hong Kong. The relevant details are as follows: