General Enquiries

Product Authenticity
Mon, 7 Dec, 2020 at 10:50 AM
SKU Codes
Ever wondered what are SKU code ? SKU stands for Stock Keeping Unit and is pronounced as “skew”. It is a string of numbers and letters that uniquely ide...
Wed, 30 Dec, 2020 at 10:19 AM
Amending Newsletter Subscription
Thu, 10 Dec, 2020 at 10:33 AM
How to Use E-Gift Cards
Mon, 7 Dec, 2020 at 3:21 PM
Who are Sellers?
Sellers are independent retailers, boutiques and brands. They have been carefully curated for style and quality, offering to customers a wide array of fa...
Wed, 29 Jul, 2020 at 11:52 AM
Is My Online Shopping Secure?
At ZALORA, your security is our utmost priority. Here are security reminders for a safe and secure shopping experience with us.   Do not share your inform...
Mon, 7 Sep, 2020 at 2:11 PM
How do I enable Push Notifications on my ZALORA app?
Please select your operating device   IOS   Proceed to Home Screen . Select your Settings app. From Settings > Select the ZALORA App Icon. ...
Tue, 6 Oct, 2020 at 11:49 AM