General Enquiries

ZALORA CNY SALE 2024: FORTUNE ANG PAO DAILY GIVEAWAY
How to Participate:  To participate, customers must make a purchase on ZALORA with a minimum spend of HK$600 during the ZALORA CNY Sale from 22 Januar...
Tue, 30 Jan, 2024 at 9:36 AM
Account Verification
Tue, 15 Mar, 2022 at 11:33 AM
Product Authenticity
Fri, 1 Oct, 2021 at 10:22 AM
SKU Codes
Thu, 12 Oct, 2023 at 12:42 PM
Amending Newsletter Subscription
Tue, 14 Jun, 2022 at 2:21 PM
How to Use E-Gift Cards
Please note that the maximum limit of store credit balance is HKD5000
Thu, 2 Jun, 2022 at 12:41 PM
Who are Sellers?
Thu, 1 Jun, 2023 at 11:49 PM
Is My Online Shopping Secure?
Tue, 28 Sep, 2021 at 10:10 PM
How do I enable Push Notifications on my ZALORA app?
Tue, 28 Sep, 2021 at 10:11 PM
How Do I Delete My Account (Android App Only)
Tue, 23 Nov, 2021 at 5:25 PM