ZALORA VIP 配送信息

1. What is ZALORA VIP delivery ?

ZALORA VIP Online Shopping for Fashion & Lifestyle

Get the best out of ZALORA through ZALORA VIP today! As a ZALORA VIP member, you’ll enjoy unlimited free deliveries sitewide with no minimum spend, early access to exclusive sales, priority customer service, and many more perks underway for only HKD 149 a year.

ZALORA VIP benefits include free delivery:

Delivery Speed

Cut-off Time

Items

Delivery Charges for ZALORA VIP Members

Delivery Charges for non-ZALORA VIP Members

Standard Delivery

N/A

Sold by Zalora

Free

HKD 40 onwards

Standard delivery (varies by Seller)

N/A

Sold by Seller

(please refer to the product page)

Free

HKD 40 onwards

2. How do I activate and use ZALORA VIP for free and faster delivery on both desktop and mobile app?

To activate and use ZALORA VIP for free and faster delivery, follow these steps:
Add items to your bag: On both desktop and mobile app, start by adding your desired items to your shopping bag.
Locate the ZALORA VIP option: On desktop: Visit the ZALORA VIP page and click "ADD TO BAG." You’ll be directed to your bag, ready for checkout. On mobile app: After adding items, look for the ZALORA VIP banner with a toggle at the bottom of your bag or at the top under Shipping Options on the order review page.
Activate ZALORA VIP: On both platforms, simply tap or click the toggle to add ZALORA VIP to your bag.
Proceed to checkout: On desktop: Continue with the checkout process as usual. On mobile app: Tap "Proceed to Buy" or "Place order" after toggling ZALORA VIP.

3. How can I identify which items are eligible for ZALORA VIP on the app?

You can identify ZALORA VIP-eligible items on the app by following these steps:

Use the “VIP” filter in the catalog to view items that are applicable under the ZALORA VIP program.
Eligible items will be tagged with a “VIP” label in the product listing.