How to Track your Order

In order to minimize the risk of spreading infectious diseases, pick-up and delivery service will be temporarily suspended for following locations: all hospitals, clinics, quarantine centers and "buildings in which confirmed cases of novel Corona Virus infection have stayed during the symptomatic phase in the past 14 days". Alternatively, our delivery team will be able to hand over the parcel at the building lobby /designated locations


Itching to get your hands on your newest purchase?


If you placed your order using Guest Checkout and don’t have a ZALORA account, please create a ZALORA account to track your order.


See how close you are to receiving your package by tracking your order using any of the following channels:


Desktop:


If you are NOT logged in:

1. Key in your order number (9-digit)

2. If your package has been shipped, there would be a live tracking link where you can access detailed information about your order status.


Go to 'account'

Click 'Track My Order'


Mobile app:


IOS and Android


Go to 'account'

Click My Order


If you are logged in:

1. Go to "Track Package" on the order you wish to track.


Go to 'account'

Click 'Track Package'


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