In the process of delivering your item to you, your package goes through a series of stages. Here's a quick guide to easily decode the delivery statuses you see when tracking your order.
Order is getting confirmed at our warehouse
Order is getting picked and packed
Order has been scheduled for delivery
Order has been delivered to you!
Refund Being Processed
We have received your parcel back at our warehouse and are in the midst of preparing your refund
ZALORA has processed your refund to your original payment method
Order is no longer valid for refund or exchange