ZALORA offers free and easy exchanges and refunds/returns – no questions asked!

You can return items from different orders together - simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return request for all returned items. Return pickup submission will be charged separately for each submission. 

Click here to learn how.

Ensure your item is not in the Non-Exchangeable & Non-Refundable Items and Brand by clicking here.


Circle K return points: HERE.

Alfred Locker return points: HERE.