Exchange & Refund/Return
Received a non-returnable defective or damaged item? We're sorry to hear that! Please contact our Customer Service team and we will conduct a t...
Wed, 29 Sep, 2021 at 12:29 AM
ZALORA offers free and easy exchanges and refunds/returns – no questions asked! You can return items from different orders together - simply pack them i...
Mon, 5 Jun, 2023 at 1:50 PM
Unsure of where to drop off your parcel after submitting your return request? No worries - we've got you covered! Kindly note that not all branches...
Fri, 5 May, 2023 at 2:00 PM
You can return items from different orders together - simply pack them in one package (if you feel convenient) and have it picked up. However, return pickup...
Fri, 27 May, 2022 at 10:31 AM