Exchange & Refund/Return

Return Policy
Tue, 11 Jun, 2024 at 12:41 PM
Non-Exchangeable & Non-Refundable Items & Brands
Received a non-returnable defective or damaged item? We're sorry to hear that! Please contact our Customer Service team and we will conduct a t...
Wed, 29 Sep, 2021 at 12:29 AM
How To Self Return With QR Code
IF YOU'D LIKE TO TRACK YOUR RETURN PARCEL, CLICK HERE TO FIND OUT HOW. WANT TO KNOW HOW LONG OUR REFUND/EXCHANGE LEADTIME IS? CLICK H...
Tue, 11 Jun, 2024 at 12:58 PM
Return Drop Off Locations
Kindly note that not all branches are applicable for drop off so check out the maps below to see all applicable drop off points for SF Express Store and SF ...
Tue, 11 Jun, 2024 at 12:30 PM
Return Pick Up
Thu, 9 May, 2024 at 10:51 AM
Returns Tracking
Tue, 11 Jun, 2024 at 1:22 PM
How To Consolidate Your Return Items
Thu, 14 Mar, 2024 at 2:08 PM