Shipping Fee Policy

At ZALORA, we keep our shipping fees to a minimum so that you get more bang for your buck! Free or discounted shipping availability may vary based on the item(s) you would like to purchase and voucher code or promotional campaign conditions.


In order to keep our shipping fees fair to all our customers, the following will be taken into consideration when calculating shipping fees at checkout:

• Your shipping address

• The Seller’s address

• Weight of your package

• The type of delivery speed (standard or express)


IMPORTANT

Shipping fees are calculated at a package level. Items from the same Seller (i.e “Sold by ZALORA” or each unique “Sold by Seller”) in one order will be grouped together.


Sold by ZALORA

Order Total

Shipping Fees

HKD399 or more (with weight ≤ 3 kg)

Discount HKD40 shipping

HKD399 or more (with weight > 3 kg)

Dynamic shipping fee (with HKD40 discount)

HKD399 or less (with weight > 3 kg)

Dynamic shipping fee (with HKD40 discount)

HKD399 or less (with weight < 3 kg)

HKD40 shipping


Sold by Seller

Order Total

Shipping Fees

HKD399 or more (with weight ≤ 3 kg)

Discount HKD40 shipping

HKD399 or more (with weight > 3 kg)

Dynamic shipping fee (with HKD40 discount)

HKD399 or less (with weight > 3 kg)

Dynamic shipping fee (with HKD40 discount)

HKD399 or less (with weight < 3 kg)

HKD40 shipping



Please refer to checkout to see if free shipping is applicable to your items(s). Final shipping fee (if any) will be calculated after voucher codes/campaign (if any) are applied.












Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article