HELP TOPICS HK-Exchange & Refund / Return

Other Enquiries

Exchange or Refund/Return Time Frame
Thu, 23 May, 2024 at 1:11 PM
Missing Return Slip / Invoice
Thu, 2 Jun, 2022 at 5:42 PM
Incorrect or Defective Item
Wed, 12 Oct, 2022 at 3:17 PM
Received A Refund Without Requesting For One?
We sincerely apologize for any inconvenience this may have caused you. At ZALORA, we strive to cater to your request to the best of our abilities. However, ...
Fri, 22 Dec, 2023 at 2:36 PM
Return Processing Fee For High Returns
Thu, 29 Aug, 2024 at 12:39 PM