Other Enquiries

Exchange or Refund/Return Time Frame
Wed, 4 Nov, 2020 at 11:07 AM
Missing Return Slip / Invoice
Tue, 2 Feb, 2021 at 5:25 PM
Incorrect or Defective Item
Tue, 2 Feb, 2021 at 5:33 PM
Received A Refund Without Requesting For One?
We sincerely apologize for any inconvenience this may have caused you. At ZALORA, we strive to cater to your request to the best of our abilities. However, ...
Mon, 15 Feb, 2021 at 9:32 AM